Dec 23 2004

Spanish-Speaking Customers Now Hear Español in Airports

Published by at December 23, 2004 10:50 pm under Hispanic Marketing

[Spanish-speaking] travelers now enjoy a better, faster and friendlier airport experience with Delta Air Lines’ new Spanish-language automated gate announcements and select information on Delta’s Gate Information Display Screens (GIDS).

Starting Dec. 14, Delta gates in 34 U.S. airports will have the ability to play automated gate announcements in English and Spanish. Automated gate announcements will always be played in both English and Spanish in select cities and for all Delta-operated SkyTeam and Avianca codeshare domestic flights. Beginning in January 2005, display screens in Delta gate areas will also provide select information in Spanish, such as showing proper stowage instructions for carry-on baggage.

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